1. Data controller

Avisenergy Power Generation Trading L.L.C
1202 Damas Building, Maktoum Rd, PO BOX 42554, Dubai, United Arab Emirates
Email: info@avpg.ae
Tel: +971 4 236 8481  |  Mobile: +971 50 388 7200

2. What data we collect

• Project inquiries: name, email address, message content, and optional phone number when you submit our contact form.
• Server and access logs: when you visit the site, our hosting infrastructure may automatically record data such as IP address, date and time of access, requested URL, referrer, and browser or device type. These logs are used for security, troubleshooting, and service operation.
• Analytics (with consent): if you accept analytics cookies, Microsoft Clarity may collect interaction data (for example pages viewed, clicks, scroll behaviour, and session recordings) to help us improve the website. Clarity is not loaded until you consent. See our Cookie Policy and Microsoft’s privacy statement.
• Cookie consent: your analytics preference stored locally in your browser (localStorage key avpg_cookie_consent).

3. Why we use your data

• To respond to your project inquiry and provide quotations or technical information you request.
• To operate and secure the website.
• With your consent, to analyse website usage via Microsoft Clarity to improve our content and user experience.

4. Legal basis (EEA/UK visitors)

• Contract / pre-contractual steps: processing inquiry data to assess and respond to your project request.
• Legitimate interests: operating and protecting the website, and communicating with prospective clients in the power generation sector.
• Consent: non-essential analytics cookies and, where applicable, your explicit consent on the contact form to process your inquiry in line with this policy.

5. Contact form processing (Web3Forms)

When you submit a project inquiry, your data is sent to Web3Forms (web3forms.com), which forwards the message to our email inbox at info@avpg.ae. Web3Forms processes submissions on our behalf as a service provider. We require your agreement to this Privacy Policy before submit. We do not sell your personal data. Please include only information relevant to your project (for example MW capacity, fuel type, site, timeline, and scope).

6. Retention

We retain inquiry correspondence for as long as needed to handle your request, maintain business records, and comply with legal obligations, then delete or anonymise it when no longer required.

7. Sharing and international transfers

We may share data with service providers who help us operate the website (hosting, form delivery, analytics if consented). Some providers may process data outside the UAE; where required, we rely on appropriate safeguards.

8. Your rights

Depending on your location (including the UAE, EEA, and UK), you may have rights to:

• Request access to personal data we hold about you;
• Request correction or deletion of your data;
• Restrict or object to certain processing;
• Withdraw consent for analytics cookies at any time via Cookie settings (without affecting lawfulness of processing before withdrawal);
• Lodge a complaint with a supervisory authority in your country of residence, where applicable.

To exercise rights relating to your inquiry or other personal data, contact info@avpg.ae. We will respond within a reasonable time and as required by applicable law.

9. Security

We use reasonable technical and organisational measures to protect personal data. No transmission over the internet is completely secure; please avoid sending confidential information you do not need to share for an initial inquiry.

10. Children

Our services are directed at business clients. We do not knowingly collect data from children.

11. Changes

We may update this policy; the “Last updated” date will change. Material changes may be highlighted on the website.

12. Related documents

Cookie Policy · Imprint · Contact